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Refund Policy

Created on 30 August, 2024 • 46 views • 2 minutes read

Refund Policy

Thank you for choosing CrownLytics. We strive to offer high-quality services that meet your needs. However, we understand that there may be situations where you require a refund. This Refund Policy outlines the conditions under which refunds may be provided.

1. General Refund Policy

As a standard practice, CrownLytics does not offer refunds on services that have already been rendered. Once a service, such as analytics data processing or reporting, has been delivered, it is non-refundable. We believe in the quality of our services and encourage you to fully explore our offerings during the initial stages of your subscription.

2. Subscription Cancellations

If you choose to cancel your subscription, the following conditions apply:

  • Monthly Subscriptions: Cancellations must be made before the next billing cycle to avoid being charged for the following month. No refunds will be provided for the current month’s subscription once the billing cycle has started.
  • Annual Subscriptions: If you cancel an annual subscription, we offer a prorated refund based on the remaining months of the subscription. The refund will be calculated from the next billing month after cancellation.

3. Money-Back Guarantee for New Users

We offer a 7-day money-back guarantee for first-time users. If you are not satisfied with our services within the first 7 days of your subscription, you may request a full refund. To request a refund, please contact our support team within 7 days of your initial purchase.

4. Non-Refundable Services

The following services and fees are non-refundable:

  • Setup fees and customization charges
  • One-time consulting or support services
  • Any add-ons or third-party services purchased through CrownLytics

5. Requesting a Refund

To request a refund, please contact our support team via the following methods:

When requesting a refund, please provide your account information, the reason for the refund request, and any relevant transaction details. Our team will review your request and respond within 5-7 business days.

6. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

7. Contact Us

If you have any questions about this Refund Policy, please contact us: